avatar

AI and Online Booking, IAG's Venture Arm and Delta’s Dimmer Outlook

Skift Daily Travel Briefing
Skift Daily Travel Briefing
Episode • Mar 11 • 3m

Booking Holdings is preparing for AI chatbot integration in travel but does not see them replacing online travel agencies, as travelers trust specialists for major purchases. Airline group IAG has allocated $217 million for startup investments to enhance customer experience, operations, and sustainability. Meanwhile, Delta Air Lines has lowered its quarterly revenue and profit forecasts due to economic uncertainty, citing factors like mass layoffs and potential tariffs.

Connect with Skift

LinkedIn: https://www.linkedin.com/company/skift/

WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/

Facebook: https://facebook.com/skiftnews

Instagram: https://www.instagram.com/skiftnews/

Threads: https://www.threads.net/@skiftnews

Bluesky: https://bsky.app/profile/skiftnews.bsky.social

X: https://twitter.com/skift

Subscribe to @SkiftNews (https://www.youtube.com/@SkiftNews) and never miss an update from the travel industry.

Switch to the Fountain App