Nicole Brown Packin is the CEO of Miami Pet Concierge based out of Miami, Florida. Since MPC’s opening in 2007, Nicole has continued to grow and learn as much as she can about animal welfare. She earned her Small Animal Massage Practitioner (SAMP) Certificate in Maintenance, Performance, and Rehabilitation Massage from Northwest School of Animal Massage. Nicole specializes in Myofascial Release Therapy (MFRT), Trigger Point Therapy (TPT) and Stress Point Therapy (SPT). Nicole is the only SAMP in South Florida with these unique set of massage credentials. Biggest Takeaway You Don't Want To Miss Be a leader in your community. Get a notice OUT of what you expect from your clients and what they can expect from you. Update them every single day. Do not be a superhero. Let your staff know that you are leading by example and guide them. Be sure to stock up with all the necessary supplies and make a resource list for places of refuge. Your staff are going to want to be heroes, and you want to make sure that you appreciate their offer, but their family and pets come first. Show Highlights What are the first steps you need to take during a natural disaster to protect your clients, staff, and community? [3:00] What's an example of a sample letter to send to your clients during a natural disaster? [5:00] How else can we "take it up a notch" to help destress our clients? [6:45] Can you describe some of the things we need to prepare for in the event of a disaster? [10:00] Summarize the key takeaways of what we should know about disaster preparedness? [17:00] Links Jump & Scale: jumpconsulting.net/scale Nicole's Website: miamipetconcierge.com Hurricane Preparedness For Your Pet Top 5 Ways You And Your Pet Can Prepare For A Natural Disaster Share The Show Did you enjoy the show? We would love it if you subscribed today and left us a 5-star review! Click this link – Bella In Your Business Click on the ‘Subscribe’ button below the artwork Go to the ‘Ratings and Reviews’ section Click on ‘Write a Review’ Transcript: This is episode 122 of Bella in Your Business. Are you ready to scale your business with employees and make all the dreams you ever imagined come true? This episode is sponsored by my free three-part webinar series called Jump and Scale. It’s free and designed for those who really want to take their business to the next level. If you feel like you’ve plateaued, this course will get you to that next level. All you have to do is sign up at jumpconsulting.net/scale. Welcome to Bella in Your Business, where Bella discusses anything and everything about your pet sitting business to help you land on target. So get ready—Bella’s got your chute. Let’s jump. Welcome, everybody, to Bella in Your Business. I am here today with Nicole Brown-Packin of Miami Pet Concierge, and we’ve got a serious issue to talk about—disaster preparedness. It’s September 9th, 2018, at the time of this recording. Nicole is an awesome member of Better Marketing with Bella and the Mastermind, and I just got to hug her at the Paradise Retreat here in Arizona. So Nicole and I are very close, to say the least. Another one of our PAC members, Maureen Dunn McCarthy, had a question today that she doesn’t normally have to post that much. There’s a hurricane in the Bahamas that has just turned from a tropical storm to a hurricane, and she’s wondering what to do because, admittedly, they don’t deal with this often. But Nicole, who’s based in Miami, does. Last year, I was praying with her through Hurricane Irma, keeping tabs as it plummeted Florida. I thought it’d be great to have Nicole on with us. She also has an incredibly thorough blog we’ll share in the show notes. Nicole, thanks for joining us last minute on a Sunday morning to help your fellow jumpers. Thanks for having me. I’m really glad to be here. And Maureen is joining us, too. What’s up, Maureen and Terri? I have tons of ideas,