SPI Logistics has been helping freight agents for more than 40 years and CEO Mitch Helten joins the show to talk about how they helped to pioneer what a freight agent program SHOULD look like. From the early days of process mapping via spreadsheets, to building their own SaaS, and then the technology hub they have today, Mitch breaks down how SPI builds on their partnerships at every level and continues to see that evolve for 2025.LINKS:Mitch's LinkedInSPI's WebsiteSPI’s Secrets to Building a Successful Freight AgentWATCH THE FULL EPISODE HEREFeedback? Ideas for a future episode? Shoot us a text here to let us know.-----------------------------------------THANK YOU TO OUR SPONSORS! SPI Logistics has been a Day 1 supporter of this podcast which is why we're proud to promote them in every episode. During that time, we've gotten to know the team and their agents to confidently say they are the best home for freight agents in North America for 40 years and counting. Listen to past episodes to hear why. CargoRex is the search engine for the logistics industry—connecting LSPs with the right tools, services, events, and creators to explore, discover, and evolve. Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.