If there was something in your business that was really a mistake and costing you time and money, would you want to know? There are sales mistakes business owners make that are hindering them from success every single day. This week I am diving into the 5 most common sales mistakes that I see people make and what you can do to avoid them! Biggest Takeaways: 1:16 What sales mistakes? 1:55 Software 3:15 Not having your branding everywhere 6:03 Always Be Closing 7:27 Customer and Employee Love 8:54 Not having the “make it right” mentality 10:29 Always be thinking about solutions Recommendations: Your time is money in your business. Finding ways to elevate tasks and simplify business will help you achieve the desired success. Whether it is content creating, like in Better Marketing With Bella, or finding a community you can lean on for guidance (like the Mastermind group), finding places in your business you can make the system and process easier is key. You wanted the system in place to help you, not hinder you and remembering that is important. Links: Common Mistakes To Avoid When Using Pet Sitting Software Is Your Pet Sitting Software Working For Or Against You? One Secret To Winning Almost Every Sale The Trick To Be Confident In Closing Sales How To Leverage Your Competition For More Sales Mastermind Transcript: This is episode 301 of Bella in Your Business. Hi there, I'm Bella Vasta from Jump Consulting. You might know me from CBS, NBC, Fox, Huffington Post, Entrepreneur, or maybe you've seen me speak on stage or read my book The Four Dogs That Every Business Owner Needs. In any case, get ready because you're about to get your hashtag Bella Butt Kickin' in this next episode of Bella in Your Business. So what do you say? Let's get ready and jump. Welcome to another episode of Bella in Your Business. My name is Bella Vasta and today we have episode 301. Last week was a big party—it was birthday week for myself and my daughter—but we are now heading into even more podcasts. I never thought when I started off that I would have this many podcasts, but this has become my thing. And I love it because I've been able to really get to know a lot of you guys. And if there's one thing that I know about you, it’s that you want to know what mistakes to look for and what potholes to avoid. I used to say a lot when I first started that being a coach is like saying, “Ooh, don’t go down that road—it’s really bumpy and I hurt my head. Go the other way.” Hopefully, this podcast will do that for you today. We’re going to talk about the five hidden mistakes that cost pet sitters—and how you can avoid them. The first one has a lot to do with episodes 298 and 299, where we talked about how to choose software and make sure it’s working for you and not against you. What do I mean by that? Well, I’ve met some people who literally have intake forms, take that information, and then put it in a three-ring binder, and then they re-enter it into the system. Or they’re not using credit card processing through their software. Or the sales process just stops. Any one of those reasons can cause someone to bounce—and that means you lose revenue. The extra steps, the inefficiencies—they’re costing you time. And if you’re paying someone to do that, it’s also costing you money. It’s super important that your systems and processes are as smooth as possible because that saves you both time and money—and time is money. If you’re one of those people who say, “You don’t get it, Bella—it just takes me a couple extra minutes, I don’t mind,” go back and listen to my mindset episode. That’s a disaster waiting to happen, because all those little inefficiencies add up. They make you feel overwhelmed, overworked, and stressed out. The next one is not having your branding everywhere. Why does that cost you something? Because when people see a logo or visual identity consistently,