Clintcast

Show • 380 episodes

380-The Fall Of The Roman Empire

May 28, 2010 • 7s

379-Readmissions To Hospitals

May 27, 2010 • 8s

378-The One Bad Apple

May 26, 2010 • 7s

377-The Director Of Nursing

May 25, 2010 • 8s

376-The Price Of Quality

May 24, 2010 • 8s

375-Errors In Healthcare

May 21, 2010 • 8s

374-Time Travel

May 20, 2010 • 7s

373-Developing Young Talent

May 19, 2010 • 7s

372-Clark Kent's Glasses

May 18, 2010 • 8s

371-Complaints That Work

May 17, 2010 • 8s

370-The Threat Of Being A Stand Alone

May 14, 2010 • 8s

369-Success In Healthcare

May 13, 2010 • 8s

368-Planning For A Bad Day

May 12, 2010 • 8s

367-Culture Change

May 11, 2010 • 8s

366-The Revisited Ham Sandwich

May 10, 2010 • 8s

365-The Nightmare Customer

May 7, 2010 • 8s

364-What's The Buzz

May 6, 2010 • 8s

363-Got A Second

May 5, 2010 • 8s

362-Super Saver

May 4, 2010 • 8s

361-A Failure To Communicate

May 3, 2010 • 8s

360-Make A Decision

Apr 30, 2010 • 8s

359-Long Standing Committees

Apr 29, 2010 • 8s

358-Dealing With Sub-Par Performance

Apr 28, 2010 • 8s

357-Mike Berry

Apr 27, 2010 • 4s

356-Oh No, Another Admission

Apr 26, 2010 • 7s

355-The Ultimate Brag

Apr 23, 2010 • 8s

354-The ACO

Apr 22, 2010 • 7s

353-Bad Performance

Apr 21, 2010 • 8s

352-Blowin' In The Wind

Apr 20, 2010 • 8s

351-Rick Marshall

Apr 19, 2010 • 8s

350-Tieing For Second

Apr 16, 2010 • 8s

349-The Code

Apr 15, 2010 • 7s

348-Coworkers On Teams

Apr 14, 2010 • 8s

347-When You Step Up

Apr 13, 2010 • 7s

346-Kathy Cain

Apr 12, 2010 • 7s

345-Service Standards

Apr 9, 2010 • 8s

344-Lasting Impressions

Apr 8, 2010 • 7s

343-Worthy Competitors

Apr 7, 2010 • 8s

342-Team Rounding With Instant Remedies

Apr 6, 2010 • 8s

341-The Slam

Apr 5, 2010 • 8s

340-Accepting Responsibility

Apr 2, 2010 • 8s

339-Tackling Tough Issues

Apr 1, 2010 • 8s

338-Accuracy Revisited

Mar 31, 2010 • 8s

337-The Glow On Your Face

Mar 30, 2010 • 7s

336-Developing Your Future

Mar 29, 2010 • 8s

335-Spring Cleaning

Mar 26, 2010 • 8s

334-High Performance Teams

Mar 25, 2010 • 7s

333-Your First Job

Mar 24, 2010 • 8s

332-Health Care Reform Revisited

Mar 23, 2010 • 7s

331-Hiring Young People

Mar 22, 2010 • 8s

330-Beautiful Grounds

Mar 19, 2010 • 8s

329-Make Someone's Day

Mar 18, 2010 • 8s

328-Quiet Time

Mar 17, 2010 • 7s

327-One On One Time

Mar 16, 2010 • 7s

326-Hovering Over The Trees

Mar 15, 2010 • 7s

325-The Right Healthcare For The Right Outcome

Mar 12, 2010 • 8s

324-Reapply

Mar 11, 2010 • 8s

323-It's About Them

Mar 10, 2010 • 8s

322-Your Radio Show Opinion

Mar 9, 2010 • 5s

321-The Carlyle Connection

Mar 8, 2010 • 8s

320-All Or None

Mar 5, 2010 • 7s

319-The Great Punt

Mar 4, 2010 • 8s

318-The Great Idea

Mar 3, 2010 • 7s

317-Master Of The Obvious

Mar 2, 2010 • 7s

316-Speak Your Mind

Mar 1, 2010 • 8s

315-Paul Collins

Feb 26, 2010 • 7s

314-Moments That Take Your Breath Away

Feb 25, 2010 • 8s

313-Normal

Feb 24, 2010 • 8s

312-Your Word Is Everything

Feb 23, 2010 • 7s

311-Avoiding The Rut

Feb 22, 2010 • 8s

310-Customized Concierge Service

Feb 19, 2010 • 7s

309-The Art of Persuasion

Feb 18, 2010 • 8s

308-The Firefighter

Feb 17, 2010 • 8s

307-Practice Doesn't Make Perfect

Feb 16, 2010 • 8s

306-Honesty

Feb 15, 2010 • 8s

305-LOL

Feb 12, 2010 • 8s

304-Attention Getting Behavior

Feb 11, 2010 • 8s

303-You're Just Going To Miss It

Feb 10, 2010 • 8s

302-Second Wind

Feb 9, 2010 • 8s

301-Vacation

Feb 8, 2010 • 8s

300-Popping The Question

Feb 5, 2010 • 8s

299-Mondays

Feb 4, 2010 • 8s

298-Intelligent vs Ignorant Organizations

Feb 3, 2010 • 8s

297-Controlling Drama

Feb 2, 2010 • 7s

296-Garbage In Garbage Out

Feb 1, 2010 • 7s

295-The Sticky Note

Jan 29, 2010 • 8s

294-Believing In People

Jan 28, 2010 • 8s

293-Using Ifs

Jan 27, 2010 • 7s

292-Analyzing Competitive Advantage

Jan 26, 2010 • 8s

Jan 25, 2010 • 8s

Jan 22, 2010 • 8s

Jan 21, 2010 • 8s

Jan 20, 2010 • 8s

287-Respectful Passing

Jan 19, 2010 • 7s

286-Ray Lemke

Jan 18, 2010 • 7s

285-Recruiting Alumni

Jan 15, 2010 • 8s

284-You Might Not Always Be Right

Jan 14, 2010 • 8s

283-Contagious Behavior

Jan 13, 2010 • 8s

282-Graduation

Jan 12, 2010 • 7s

281-No Islands!

Jan 11, 2010 • 8s

280-Surprise! Surprise! Surprise!

Jan 8, 2010 • 7s

279-Straddling The Fence

Jan 7, 2010 • 7s

278-The Right Hand Man

Jan 6, 2010 • 8s

Jan 5, 2010 • 8s

Jan 4, 2010 • 7s

Jan 1, 2010 • 8s

Dec 31, 2009 • 8s

Dec 30, 2009 • 8s

Dec 29, 2009 • 7s

Dec 28, 2009 • 8s

Dec 25, 2009 • 7s

Dec 24, 2009 • 8s

268-Can A Person Be Involved In More Than One Team

Dec 23, 2009 • 7s

267-What Does It Take To Be In The Healthcare Business

Dec 22, 2009 • 8s

266-Exciting The Crowd

Dec 21, 2009 • 8s

265-Learning From History

Dec 18, 2009 • 7s

264-Out Of The Office

Dec 17, 2009 • 7s

263-Marketing Information

Dec 16, 2009 • 9s

262-Get Over It

Dec 15, 2009 • 8s

261-Great People

Dec 14, 2009 • 8s

260-The Home Game

Dec 11, 2009 • 8s

259-Counteracting Trolls

Dec 10, 2009 • 9s

258-Justa And Only

Dec 9, 2009 • 8s

257-The Customer Experience

Dec 8, 2009 • 8s

256-The Art Of Giving

Dec 7, 2009 • 8s

255-Innovative Recruitment Strategies

Dec 4, 2009 • 8s

254-Pushing Your Buttons

Dec 3, 2009 • 8s

253-Making News Spread Fast

Dec 2, 2009 • 8s

252-The Hand

Dec 1, 2009 • 8s

251-Advancing The Mission

Nov 30, 2009 • 8s

250-Living Up To The Potential

Nov 27, 2009 • 9s

249-The Great Holiday Weekend

Nov 26, 2009 • 8s

248-Sorters, Organizers and Stackers

Nov 25, 2009 • 8s

247-Scott La Rue

Nov 24, 2009 • 7s

246-Life Balance

Nov 23, 2009 • 8s

245-The New Healthcare Customer

Nov 20, 2009 • 8s

244-Team Based Absence Management

Nov 19, 2009 • 8s

243-Detailed And Accurate

Nov 18, 2009 • 8s

242-Your Values

Nov 17, 2009 • 8s

241-The Pity Party

Nov 16, 2009 • 8s

240-Rock And A Hard Spot

Nov 13, 2009 • 7s

239-Bundling

Nov 12, 2009 • 8s

238-Real Care

Nov 11, 2009 • 7s

237-Technology Revisited

Nov 10, 2009 • 7s

236-Acting Stupid

Nov 9, 2009 • 8s

235-Acting On Strong Hunches

Nov 6, 2009 • 8s

234-Celebrating Successful Customer Outcomes

Nov 5, 2009 • 7s

233-Rapid Cycle Scripting Practice

Nov 4, 2009 • 7s

232-The Illusion

Nov 3, 2009 • 8s

231-Vendor Partnerships

Nov 2, 2009 • 8s

230-Common Purpose

Oct 30, 2009 • 8s

229-Preparation For Difficult Families

Oct 29, 2009 • 7s

228-Major League Collaboration

Oct 28, 2009 • 8s

227-Your Break

Oct 27, 2009 • 8s

226-Cross Selling

Oct 26, 2009 • 8s

225-Team-Ups vs Gang-Ups

Oct 23, 2009 • 8s

224-Happiness Is The Way

Oct 22, 2009 • 8s

223-Productivity

Oct 21, 2009 • 8s

222-Living In The Past

Oct 20, 2009 • 8s

221-Crisis Management

Oct 19, 2009 • 8s

220-Sequencing The Checklist

Oct 16, 2009 • 8s

219-The Pressure On Hospitals

Oct 15, 2009 • 8s

218-The Flashpoints

Oct 14, 2009 • 8s

217-Internal Competition

Oct 13, 2009 • 8s

216-The Pleasing Personality

Oct 12, 2009 • 8s

215-Your Boss

Oct 9, 2009 • 8s

214-Your Association Involvement

Oct 8, 2009 • 8s

213-Friends At Work

Oct 7, 2009 • 8s

212-Telling Our Story

Oct 6, 2009 • 8s

211-Mountains vs Mole Hills

Oct 5, 2009 • 8s

Oct 2, 2009 • 8s

Oct 1, 2009 • 8s

Sep 30, 2009 • 8s

Sep 29, 2009 • 8s

206-Human Resources As a Partner

Sep 28, 2009 • 8s

205-Celebrate The New Hires

Sep 25, 2009 • 8s

204-Great Physician Relationships

Sep 24, 2009 • 7s

203-The Making Of A Leader

Sep 23, 2009 • 8s

202-In A Hurry

Sep 22, 2009 • 7s

201-Celebrate The Little Things

Sep 21, 2009 • 8s

200-Partnerships With Churches

Sep 18, 2009 • 8s

199-Somewhere Over The Rainbow

Sep 17, 2009 • 8s

198-Why Stay

Sep 16, 2009 • 8s

197-I Have The Time

Sep 15, 2009 • 8s

196-Pleasant Surprises

Sep 14, 2009 • 8s

195-Common Ground

Sep 11, 2009 • 7s

194-Multiple Plate Spinning

Sep 10, 2009 • 8s

193-Banking Relationships

Sep 9, 2009 • 8s

192-Excellence-What Is It?

Sep 8, 2009 • 7s

191-Growing And Marketing Excellent Customer Service

Sep 7, 2009 • 8s

190-Handling Difficult Families

Sep 4, 2009 • 8s

189-Staying Up

Sep 3, 2009 • 8s

188-Starting With Me

Sep 2, 2009 • 8s

187-Outrunning The Bear

Sep 1, 2009 • 8s

186-Taking Responsibility

Aug 31, 2009 • 8s

185-Citizenship

Aug 28, 2009 • 8s

184-The Customer Experience

Aug 27, 2009 • 8s

183-Employee Orientation

Aug 26, 2009 • 8s

182-Marketing vs Sales

Aug 25, 2009 • 8s

181-Avoiding People

Aug 24, 2009 • 8s

180-Promoting People

Aug 21, 2009 • 8s

179-Celebration

Aug 20, 2009 • 8s

178-Reinventing Yourself

Aug 19, 2009 • 8s

177-Change

Aug 18, 2009 • 8s

176-Reward vs Recognition

Aug 17, 2009 • 10s

175-Part Time Jobs

Aug 14, 2009 • 10s

174-Professionalism Revisited

Aug 13, 2009 • 10s

173-Your Boss

Aug 12, 2009 • 10s

172-Avoiding People

Aug 11, 2009 • 10s

171-Preparation For The Day

Aug 10, 2009 • 10s

170-Handling Aggressive Customers

Aug 7, 2009 • 12s

169-MR-DD Services

Aug 6, 2009 • 11s

168-The Best Shifts

Aug 5, 2009 • 10s

167-Tours in Healthcare

Aug 4, 2009 • 10s

166-Professionalism

Aug 3, 2009 • 10s

165-Over Medicated

Jul 31, 2009 • 10s

164-Medicaid in the Future

Jul 30, 2009 • 10s

163-Therapy-Nursing Partnerships

Jul 29, 2009 • 10s

162-Healthcare Debate

Jul 28, 2009 • 10s

161-Using the Talent Team

Jul 27, 2009 • 11s

160-Role Models

Jul 24, 2009 • 10s

159-Home Care Success

Jul 23, 2009 • 10s

158-Incontinence

Jul 22, 2009 • 10s

157-Succession Planning

Jul 21, 2009 • 10s

156-Giving Without Getting Back

Jul 20, 2009 • 11s

155-Safety In The Workplace

Jul 17, 2009 • 10s

154-Understanding Budgets

Jul 16, 2009 • 11s

153-Don’t Eat The Young

Jul 15, 2009 • 10s

152-Motivation Revisited

Jul 14, 2009 • 11s

151-Dealing With Moods

Jul 13, 2009 • 10s

150-Shopping Yourself

Jul 10, 2009 • 10s

149-Stretching Goals

Jul 9, 2009 • 10s

148-Dropping Personal Stuff

Jul 8, 2009 • 10s

147-Chronic Takers

Jul 7, 2009 • 10s

146-Handling Incontinence

Jul 6, 2009 • 10s

145-Employees Of The Month

Jul 3, 2009 • 10s

144-Technology Alert

Jul 2, 2009 • 10s

143-Dealing With Fence Sitters

Jul 1, 2009 • 10s

142-Pulling A Rope

Jun 30, 2009 • 10s

141-Reimbursement’s Future

Jun 29, 2009 • 10s

140-The Importance of Tours

Jun 26, 2009 • 11s

139-Admission Preparation

Jun 25, 2009 • 10s

138-Suit Up For Every Game

Jun 24, 2009 • 10s

137-Prioritization

Jun 23, 2009 • 10s

136-Teaming Made Easier

Jun 22, 2009 • 10s

135-Handling Falls

Jun 19, 2009 • 10s

134-Telling It Like It Is

Jun 18, 2009 • 10s

133-Partnerships

Jun 17, 2009 • 10s

132-Coming In Prepared

Jun 16, 2009 • 10s

131-Closing The Feedback Loop

Jun 15, 2009 • 10s

130-Beating a Dead Horse

Jun 12, 2009 • 10s

129-Taking The Tough Action

Jun 11, 2009 • 10s

128-The Need For Profit

Jun 10, 2009 • 10s

127-Pressure Sores

Jun 9, 2009 • 10s

126-Playing Away Games

Jun 8, 2009 • 10s

125-Why Transitional Units?

Jun 5, 2009 • 11s

124-Unnecessary Drugs

Jun 4, 2009 • 10s

123-Running All Staff Meetings

Jun 3, 2009 • 10s

122-Medical-Surgical Units

Jun 2, 2009 • 10s

121-Why Worry?

Jun 1, 2009 • 10s

120-A Groove or a Rut

May 29, 2009 • 10s

119-Trying To Impress

May 28, 2009 • 10s

118-The Weekend in Long Term Care

May 27, 2009 • 10s

117-Seeing is Believing?

May 26, 2009 • 10s

116-Walk a Mile in My Shoes

May 25, 2009 • 10s

115-Marketing to Managed Care

May 22, 2009 • 10s

114-The Transition Call

May 21, 2009 • 10s

113-The Journey Toward Excellence

May 20, 2009 • 10s

112-Care of the Caregiver

May 19, 2009 • 10s

111-Meals or Milkings

May 18, 2009 • 10s

110-The 7 Keys

May 15, 2009 • 10s

109-Surveyors As Customers

May 14, 2009 • 10s

108-The Improve Move

May 13, 2009 • 10s

107-7 to 1 Using Teams

May 12, 2009 • 10s

106-Enter With Solutions

May 11, 2009 • 10s

105-Welcoming New Admissions

May 8, 2009 • 10s

104-The ‘Crisis’

May 7, 2009 • 10s

103-Humans vs Organizations

May 6, 2009 • 10s

102-Eggs In One Basket

May 5, 2009 • 10s

101-Must Like People

May 4, 2009 • 11s

100-Adopt a Resident

May 1, 2009 • 10s

99-All Staff Meetings

Apr 30, 2009 • 10s

98-The Willingness Score

Apr 29, 2009 • 10s

97-Passing the Survey

Apr 28, 2009 • 10s

96-Delivering The Unexpected

Apr 27, 2009 • 10s

95-Money Tied to Performance

Apr 24, 2009 • 10s

94-Respected vs Liked

Apr 23, 2009 • 11s

93-Winning Group Attitudes

Apr 22, 2009 • 11s

92-Effective Negotiations

Apr 21, 2009 • 11s

91-Don't Look Back

Apr 20, 2009 • 10s

90-Staff as Team Leaders

Apr 17, 2009 • 11s

89-Mission vs Margin

Apr 16, 2009 • 10s

88-Email-Friend or Foe?

Apr 15, 2009 • 11s

87-Having Fun at Work

Apr 14, 2009 • 11s

86-Affordable Housing

Apr 13, 2009 • 12s

85-I-We-They

Apr 10, 2009 • 10s

84-Weenies vs Trolls

Apr 9, 2009 • 11s

83-Re-tooting the Horn

Apr 8, 2009 • 9s

82-Passionate Orientation

Apr 7, 2009 • 11s

81-Data For Staff Retention

Apr 6, 2009 • 10s

80-Marketing to Doctors

Apr 3, 2009 • 10s

79-Therapy-Nursing Partnerships

Apr 2, 2009 • 10s

78-Mapping

Apr 1, 2009 • 10s

77-Problems that aren't problems

Mar 31, 2009 • 10s

76-Rewarding the #1

Mar 30, 2009 • 10s

75-Internet Healthcare Network

Mar 27, 2009 • 10s

74-Mystery Shops

Mar 26, 2009 • 11s

73-Being 'Neighborly'

Mar 25, 2009 • 10s

72-Board Involvement

Mar 24, 2009 • 11s

71-Rules of 3

Mar 23, 2009 • 12s

70-Using Reward and Recognition

Mar 20, 2009 • 11s

69-Team Based Dining

Mar 19, 2009 • 10s

68-Home Based Technology

Mar 18, 2009 • 10s

Mar 17, 2009 • 10s

Mar 16, 2009 • 13s

Mar 13, 2009 • 10s

Mar 12, 2009 • 11s

Mar 11, 2009 • 10s

Mar 10, 2009 • 10s

Mar 9, 2009 • 12s

60-Power of Rapid Cycle Teams

Mar 6, 2009 • 11s

59-Handling Passive Aggressive Behavior

Mar 5, 2009 • 10s

58-Bet Your Paycheck

Mar 4, 2009 • 10s

57-Alzheimers Breakthrough

Mar 3, 2009 • 11s

56-Working at the 'Home'

Mar 2, 2009 • 10s

55-Shift Report

Feb 27, 2009 • 11s

54-Problem Solving vs Decision Making

Feb 26, 2009 • 10s

53-The Care Crowd Creed

Feb 25, 2009 • 10s

Feb 24, 2009 • 10s

Feb 23, 2009 • 10s

Feb 20, 2009 • 11s

Feb 19, 2009 • 11s

48-The 6 P's of Sales

Feb 18, 2009 • 11s

47-The Reorganizing Illusion

Feb 17, 2009 • 10s

46-Answer the Phone

Feb 16, 2009 • 11s

45-Cycle of Doom Meetings

Feb 13, 2009 • 11s

44-Floating Staff

Feb 12, 2009 • 11s

43-Get up!

Feb 11, 2009 • 10s

42-The Chicken Lady

Feb 10, 2009 • 11s

41-Difficult Customers

Feb 9, 2009 • 11s

40-Products vs Services

Feb 6, 2009 • 10s

39-Keeping Score

Feb 5, 2009 • 10s

38-Satisfied vs Dazzled

Feb 4, 2009 • 10s

37-Partnerships

Feb 3, 2009 • 10s

36-Food, Prizes, Men in Tights

Feb 2, 2009 • 11s

35-SuperTeams

Jan 30, 2009 • 11s

34-Recruiting Co-workers

Jan 29, 2009 • 10s

33-Process vs Outcomes

Jan 28, 2009 • 11s

32-Fair

Jan 27, 2009 • 12s

31-No Family Secrets

Jan 26, 2009 • 12s

30-Handling Absence/Tardiness

Jan 23, 2009 • 12s

29-Selecting Co-workers

Jan 22, 2009 • 12s

28-Strategic Planning

Jan 21, 2009 • 11s

27-No Excuse Policy

Jan 20, 2009 • 11s

26-Keeping Co-workers

Jan 19, 2009 • 12s

25-Outside Enemies

Jan 16, 2009 • 10s

24-The "People" Business

Jan 15, 2009 • 12s

23-Now!

Jan 14, 2009 • 11s

22-Creating 50|50s

Jan 13, 2009 • 11s

21-Come With Me

Jan 12, 2009 • 12s

20-Universal Access to Healthcare

Jan 9, 2009 • 11s

19-One Piece of the Elephant

Jan 8, 2009 • 12s

18-Why Omaha?

Jan 7, 2009 • 11s

17-The Advantage of Revenue

Jan 6, 2009 • 12s

16-Handling Change

Jan 5, 2009 • 11s

15-Wizard Yet Fool

Jan 2, 2009 • 12s

14-Cross Selling

Jan 1, 2009 • 11s

13-Passive Aggressive

Dec 31, 2008 • 12s

12-Nursing Home Ratings "5 star"

Dec 30, 2008 • 11s

11-Having Goals

Dec 29, 2008 • 12s

10-Team Targets

Dec 26, 2008 • 13s

9-The Spirit of the Season

Dec 25, 2008 • 12s

Dec 24, 2008 • 12s

Dec 23, 2008 • 12s

Dec 22, 2008 • 12s

Dec 19, 2008 • 12s

4-Leadership vs Management

Dec 18, 2008 • 11s

3-Daily Takeoffs

Dec 17, 2008 • 14s

2-Managing Your Boss

Dec 16, 2008 • 13s

1-Staying Motivated on a Daily Basis

Dec 15, 2008 • 12s

Latest activity