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To Standardize or Customize

2Bobs—with David C. Baker and Blair Enns
2Bobs—with David C. Baker and Blair Enns
Episode • Jan 29, • 35m

Through the process of writing his latest book, Blair's thinking has evolved on whether or not firms should resist the urge to productize their services as they work to creatively meet the unique needs of each client.

2Bobs—with David C. Baker and Blair Enns • To Standardize or Customize • Listen on Fountain