Today we bring you Episode 2:
Evaluating Your Needs – what you should consider about your hotel before embarking on a new solution
During this episode we discuss a number of areas which will touch on the following:
Efficiency
Efficiency
- Training
- Retraining
- Speed
- How long does it take to enter a reservation
- How long does it take to create rate plans and update them
- How fast can the revenue manager adjust pricing and inventory control mechanisms
- How streamlined are housekeeping and maintenance processes
- How long does it take to generate all daily, weekly and monthly reports
- How are departments like accounting affected?
- Error rate
Customer satisfaction
Distribution success
Competitiveness
Revenue performance
Profitability
Legal requirements
- Billing requirements
- Reporting needs
Activity