This podcast is the audio taken from a recent video interview with Michael McCartan, founder of
mccartan.tech and Michael Sandeen, Senior Revenue Manager at Pace
https://www.paceup.com/Here is the link to the video:
https://youtu.be/m_vcVchwFZsIn this interview we continue our discussion about the evolution of the revenue manager role, looking at how an RMS can liberate the revenue professional, how a lack of technology can hold them back and where the RMS needs to develop further to enable the revenue professional to realise their full potential
Topics covered include:
- How many hotels are utilising an RMS
- How does the RMS liberate the revenue professional
- Time saving is a very limited reason to invest in an RMS
- What more can an RMS offer the revenue professional
- RMS like a GPS and not yet an autonomous driving vehicle
- How does the RMS need to develop to help the revenue professional evolve
- Focus of revenue professional if they were more strategic
- How can you avoid following rouge hotels when they drop prices
- Why is focus still room pricing when TRM and profit are hot topics
- Segmentation and value of guests needs to be far more detailed